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QUESTIONS ABOUT SPECIFIC SITES RAPIDSHARE, MEGAUPLOAD, HOTFILE AND OTHERS
How to configure IDM to work with Wupload.com site?
1. Please make sure that you have installed the latest version of IDM. Old versions before 6.09 build 3 have a bug with processing of cookies and may not work with sharing sites.
2. If you have a Premium Wupload.com account, you need to do the following:2.1. Please pay attention: If you add your downloads using drop target, batch download from clipboard, lists in text files or if you use not Internet Explorer as your browser, then you should open Internet Explorer (exactly Internet Explorer, and not another browser, independently of what browser you use for browsing the Internet) and log in on the site as a premium user. To do this press "Login" at top right corner of web page (arrow 1 on the image). Then you need to tick "Remember me" checkbox (arrow 2 on the image) and press "LOGIN" (arrow 3 on the image). The site will set cookies in Internet Explorer which IDM is able to use when you add downloads to IDM. Afterwards you can close Internet Explorer. Please note that you SHOULD NOT logout from site premium zone (press "Sign out" or "Log out") in ANY browser. Otherwise, cookies will be changed.3. If you have free account on Wupload.com, IDM will download correct file only when it captures the download automatically from your browser. If you use "Download with IDM" browser's context menu item or download panel for selected links, IDM will download a web page instead of a real file. Also for a free account, you need to enable "Start downloading immediately while displaying "Download File Info" dialog" option in "Options->Downloads" dialog.
If this does not help, then maybe your Internet Explorer does not save cookies. Please read here for possible reasons and solutions.
To check that your cookies are set correctly, open www.wupload.com in Internet Explorer browser. You should be logged in. If you have to log in manually, then cookies are not set correctly.
2.2. When IDM starts downloading HTML files then maybe your Wupload.com account has expired. Alternatively, this can happen if your Wupload.com traffic limit has expired. You need to try to login in your account and check that everything is in order.
Also IDM downloads a web page if a file had been already removed from the site. You should try to download a file with your browser. Hold "Alt" key while clicking on a download link to tell IDM that it should not catch the download. Then you should see a web page with explanation of this problem.
3.1. Problem may also happen if you use some proxy. It is better if you not use any proxy at all. If you absolutely cannot avoid using proxy, you should use the same proxy in your browser and in IDM. Otherwise server will think that you use different IPs for this download and download will fail because for trial account a temporary link can be downloaded only once from a single IP address. Please note that the same relates to different applications that try to control your internet traffic and acts like local proxy. It can be some kind of FireWall/Antivirus or other security applications. If you use your browser via such application, you should use IDM via it as well.4. Also if your browser is FireFox, problems may happen if you use extensions from third party companies to transfer downloads in IDM, for example Flashgot. IDM can perfectly detect downloads itself but if you really want to use Flashgot, at least update it to the latest version.
5. If IDM still does not download from Wupload.com this means that you did something wrong in previous steps. Please check again.
Internet Download Manager, Tonec Inc. 641 Lexington Avenue, 15th fl. New York, NY, 10022 E-mail: info@tonec.com
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