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QUESTIONS ABOUT DOWNLOADING VIDEOS FROM WEB PLAYERS

IDM does not show a video download panel for web players. What should I do?
1. At first please make sure that you have installed the latest version of IDM.

2. Please read here how to properly integrate IDM in various browsers to display video download panel:
2.1 Internet Explorer
2.2 Chrome
2.3 FireFox and Mozilla based
2.4 Opera
2.5 Safari
3. Also note that some sites use protocols that are not yet supported by IDM. For such sites IDM cannot show video download panel. You can check if video download panel is shown on Youtube.com for small clips, there IDM should show it normally. We plan to add support for additional protocols like RTSP in one of the future versions of IDM.

Some videos (for example many large clips on YouTube) may use protected protocol that IDM does not support for legal reasons. You can read more about it here.

Internet Download Manager, Tonec Inc. 641 Lexington Avenue, 15th fl. New York, NY, 10022 E-mail: info@tonec.com
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